I do not know how this hotel is ranked at 3 or 3.5 stars. The beds were really comfortable, but the rest ofnthe room had issues. First we had requested a non smoking room, it was confirmed as non smoking and yet it reeked horribly of cigarette smoke. There were several burn marks on the bathroom sink, so if this room is no longer a smoking room but was at one time, it needs to be overhauled cause the smell hasn't left. Next there was a decent sized gap next to the tub and wall that looked like it had been caulked multiple times. The curtains did not offer any sheers just the blackout blinds which meant either no outside light or all of it. Lastly we walked from the hotel to the casino, about a 5 min walk. Hallways were dirty, tons of dust and food were caked on the floor.
Casino is great, they have a good selection of slots, and its not cramped like some other casions ive been too. Also for what its worth the hotel is great also, desk clerk was very friendly and, answered all my questions. Room was clean, and nice.
Still I am going with a 2 rating because these other areas of opportunity are so abundant.
They need to let you win more the buffet the food is getting bad it's not really hot food unless it's coming from the back of the kitchen. The hotel rooms are also okay but they need to do something about that long walk from the hotel to the casino. Bathrooms are always clean but every time you come there when you getting your drink the floor is always sticky and it's always a wet floor sign.
Well this is my boat, I wins there more than any others boats. They give out nice gifts, people's are nice, the only problem I have is they never call my name for there big prizes out all those years I have been going. Wow maybe next time. I enjoy playing at the Majestic Star
Truck broke down so I came here for 2 nights. Hit the blackjack tables with $200 10 hours later I walked away with $900. First time in a casino. Everyone was really nice here, the chop house was amazing try the cab cakes.
The rooms are basic, no fridge or microwave. But the bed is comfy and the tv is bright. I will come back someday.
As far as service and the staff if I could rate them separately I would give them a 5. Everyone was no nice, friendly and helpful! What this hotel lacks in cleanliness and upkeep it more than makes up for in its high quality staff service.
Majestic Star Casino Hotel is a US Casino based in Gary, Illinois. Majestic Star Casino Hotel is located at 1 Buffington Harbor Dr, Gary, IN 46406, USA.
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